About Able Universal

There are two kinds of hardware supplier in this market. One takes your order, places it with a distributor overseas, and passes on whatever lead time comes back. The other holds the goods. We are the second kind, and everything about how we work follows from that.

What we do

We buy IT hardware in volume, hold it in bonded space at Kwai Chung Container Terminal, and sell it to resellers, system integrators, hosting providers and corporate IT departments. Sixteen product lines across four groups: server components, complete systems, notebooks and consumer parts.

Holding stock is expensive and it limits what we can list. A distributor working from a catalogue can offer fifty thousand part numbers. We offer far fewer, and we can tell you exactly where each one is.

What we deliberately do not do

We do not install, configure, integrate, migrate or manage anything. We do not write software, run a service desk, or take managed contracts. Many of our largest customers are integrators, and the fastest way to lose them would be to compete for the work they do.

The only thing we do beyond buying and shipping is populate a chassis to your written bill of materials and burn it in before it leaves. That is careful packing, not integration.

Why Hong Kong

Hong Kong is a free port with no duty on the goods we handle, a customs regime that is quick and predictable, and one of the densest air cargo networks in the world. Shenzhen is forty minutes away by road, which puts the mainland supply base within a morning's reach.

For a distributor, that combination means stock can sit here without a duty event and leave for almost anywhere at short notice. It is the reason the business is structured the way it is.

How an order runs

• You send part numbers and quantities by email, WhatsApp or the quotation form.
• We confirm availability, condition, warranty and lead time in writing, usually within a few hours and always within one working day.
• On acceptance we reserve the stock and issue a proforma invoice with serial numbers for stocked lines.
• Goods are picked, tested, photographed and packed. Export documents are raised the same day.
• You receive the airway bill number and the test record together.

How we buy

Our stock comes from authorised channel distributors, manufacturer programmes where we hold them, and the independent secondary market. Which source applies changes the price, the warranty and the paperwork, so we state it on the quotation rather than leaving you to guess.

We are not an authorised reseller for every brand on our line card, and we say so. A supplier claiming authorisation across twenty manufacturers is telling you something about their honesty rather than their credentials.

How we got here